Security

Customer trust and data security are critical to everything we do at KitchenDEV.

We take the security of your data very seriously.

Compliance Certifications and Regulations

Our software is proudly hosted on DigitalOcean cloud provider. Below are the certifications owner by Digital Ocean. KitchenDEV is also committed to GDPR compliance

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ISO/IEC 27001:2013 Certification

By achieving compliance with this globally recognized information security controls framework, audited by a third-party, DigitalOcean has demonstrated a commitment to protecting sensitive customer and company information. That commitment doesn’t end with a compliance framework but is a necessary baseline for security.

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EU-U.S. and Swiss-U.S. Privacy Shield Certification
Compliance with the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce and the European Commission. The framework provides a mechanism to comply with data protection requirements when transferring personal data from the European Union and Switzerland to the United States.
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EU General Data Protection Regulation

KitchenDEV is committed to helping our users understand the rights and obligations under the General Data Protection Regulation (GDPR), which took effect on May 25, 2018.

Read KitchenDEV’s GDPR Policy

Data Center Colocation Attestations and Certifications

All of the DigitalOcean’s data centers are independently audited and/or certified by various internationally-recognized attestation and certification compliance standards.

Below is the list of DigitalOcean data centers and the associated most commonly requested attestations/certifications. To request an NDA for a SOC report/certificate listed below, or if you have any other compliance-related questions please contact DigitalOcean.

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Data Security

 

Physical Security

DigitalOcean data centers are co-located in some of the most respected datacenter facility providers in the world. They leverage all of the capabilities of these providers including physical security and environmental controls to secure our infrastructure from physical threat or impact. Each site is staffed 24/7/365 with on-site physical security to protect against unauthorized entry. Security controls provided by DigitalOcean datacenter facilities includes but is not limited to:

  • 24/7 Physical security guard services
  • Physical entry restrictions to the property and the facility
  • Physical entry restrictions to DigitalOcean’s co-located datacenter within the facility
  • Full CCTV coverage externally and internally for the facility
  • Biometric readers with two-factor authentication
  • Facilities are unmarked as to not draw attention from the outside
  • Battery and generator backup
  • Generator fuel carrier redundancy
  • Secure loading zones for delivery of equipment
  • Infrastructure Security

DigitalOcean’s infrastructure is secured through a defense-in-depth layered approach. Access to the management network infrastructure is provided through multi-factor authentication points which restrict network-level access to infrastructure based on job function utilizing the principle of least privilege. All-access to the ingress points is closely monitored and is subject to stringent change control mechanisms.

Systems are protected through key-based authentication and access is limited by Role-Based Access Control (RBAC). RBAC ensures that only the users who require access to a system are able to log in. DigitalOcean considers any system which houses customer data that they collect or systems that house the data customers store with them to be of the highest sensitivity. As such, access to these systems is extremely limited and closely monitored.

Additionally, hard drives and infrastructure are securely erased before being decommissioned or reused to ensure that your data remains secure.

Access Logging

Systems controlling the management network at DigitalOcean log to their centralized logging environment to allow for performance and security monitoring. DigitalOcean logging includes system actions as well as the logins and commands issued by system administrators.

Security Monitoring

DigitalOcean’s Security team utilizes monitoring and analytics capabilities to identify potentially malicious activity within the infrastructure. User and system behaviors are monitored for suspicious activity, and investigations are performed following our incident reporting and response procedures.

Droplet Security & Employee Access

The security and data integrity of customer Droplets is of the utmost importance at DigitalOcean. As a result, technical support staff does not have access to the backend hypervisors where virtual servers reside nor direct access to the NAS/SAN storage systems where snapshots and backup images reside. Only select engineering teams of DigitalOcean have direct access to the backend hypervisors based on their role.

Snapshot and Backup Security

Snapshots and Backups are stored on an internal non-publicly visible network on NAS/SAN servers. Customers can directly manage the regions where their snapshots and backups exist which allows the customer to control where their data resides within DigitalOcean data centers for security and compliance purposes.

Security questions or issues?

If you think you may have found a security vulnerability, please contact us. Learn more about KitchenDEV Security by reading our Terms of Service and GDPR Policy.