How to Review Order Notes and Order Status Changes

To review all status changes and notes regarding a specific order, please click the History button located in the upper right-hand corner on the Order page.

Review order status changes and notes
Review order status changes and notes

The Activity tab shows you a list of all status changes — the previous status, what was it changed to, who was the user that made changes, as well as the change date.

Activity tab example
Activity tab example

The notes tab shows internal messages left by users on the manufacturer side. This tab is very helpful and convenient when you need to communicate about a specific order with your employees. Any user can add a new message and @ mention other employees/users.

 Review Order Notes and Order Status Changes
Notes tab example

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