How to Let Your Customers Attach Project Pictures

In order to allow your customers to attach project pictures, you first have to enable sending promotions and make sure that your promotional email template includes [PictureUploadLink] placeholder.

Enable sending promotions
Enable sending promotions

Your customers will be able to upload project pictures by following the link in the promotional email. In order for customers to receive this email, make sure you checked ‘Send promotional email”, entered the cabinets installation date, and set the order status to “Shipped/Picked up” on the order edit page.

Let Your Customers Attach Project Pictures
Make sure to check these features

When your customers click on the link, they will be redirected to the project picture upload page.

Project pictures upload page
Project pictures upload page

You can track promotions that were sent by going to the Promotions > Activity page. When a customer uploads at least one image, the promotion status will be “Completed”. You can click on a PO# to navigate to the associated order and view the attached images in the “Project pictures” tab.

Let Your Customers Attach Project Pictures
View the attached images

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