How to Delete Return Merchandise Authorizations

This is an option for cabinet manufacturers to delete RMAs and restore inventory and balance status to the previous state before the return was marked as completed. It gives them the ability to undo incorrect inventory quantities and balance.

Similarly to deleting other records, under the Actions dropdown in the last table column, you will be able to select “Delete”.

How to delete RMAs
How to delete RMAs

After that, you will be asked to confirm if you wish to delete a specific RMA and any payments where the credit was used, as well as undo any inventory and balance changes.

rma deleteconfirmation
RMA Delete Confirmation

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