Customer Success Story

See how Aqua Kitchen and Bath Design Center blazes a new path with customers using KitchenDEV’s Cabinet Pricing & Ordering software and digital marketing services.

Aqua Kitchen and Bath Design Center accelerated and improved its customer service by 50% with KitchenDEV.

About Aqua Kitchen and Bath

Aqua Kitchen and Bath Design Center is one of the leading kitchen cabinet and countertop showrooms and licensed fabricators in the New Jersey area. They carry high-quality, 100% wood kitchen cabinets, beautiful granite, and premium quartz countertops in their 8,000 square feet showroom and slab yard. Their ultimate goal goes deeper than driving sales. To provide their customers with immaculate experience, they implemented KitchenDEV’s Cabinet Pricing & Ordering software. Now they are able to provide a timely, detail-focused, and accurate service.

 

Every Employee of Aqua Creates Consistent Customer Interactions with Integrity & Respect

At Aqua Kitchen and Bath Design Center, a cabinet retailer from Wayne, NJ, employees  feel more confident after they started using Cabinet Pricing & Ordering software.

In less than 5 months, Aqua Kitchen and Bath Design Center transformed its customer service, as well as pricing and ordering processes. Although driving revenue is not their ultimate goal, when customer satisfaction improved, sales went up, too. ”Cabinet Pricing & Ordering software saves time, makes us more confident with data, and prevents second guessing”, says James, a designer at Aqua, ”It can get really busy in the showroom, and it’s easy to forget and lose track of stuff. With KitchenDEV, we can now easily track everything.” Victoria, also a designer at Aqua Kitchen and Bath, reports the software helpes with sales, too.

“I’ve been using KitchenDEV’s Cabinet Pricing & Ordering app for pricing kitchen and bathroom layouts. It’s very useful for me. It takes away the stress of having wall items in 2020 for pricing. This is a quicker way for me to price out these items and give my customers the proposals. It’s working great, thanks!”
Susan
Designer