Customer Success Story - Aqua
See how Aqua Kitchen and Bath Design Center blazes a new path with customers using KitchenDEV’s Cabinet Pricing & Ordering software and digital marketing services.
Aqua Kitchen and Bath Design Center accelerated and improved its customer service by 50% with KitchenDEV.
About Aqua Kitchen and Bath
Aqua Kitchen and Bath Design Center is one of the leading kitchen cabinet and countertop showrooms and licensed fabricators in the New Jersey area. They carry high-quality, 100% wood kitchen cabinets, beautiful granite, and premium quartz countertops in their 8,000 square feet showroom and slab yard. Their ultimate goal goes deeper than driving sales. To provide their customers with an immaculate experience, they implemented KitchenDEV’s Cabinet Pricing & Ordering software. Now they are able to provide a timely, detail-focused, and accurate service.
Consistent Customer Interactions by Aqua with Integrity & Respect
At Aqua Kitchen and Bath Design Center, a cabinet retailer from Wayne, NJ, employees feel more confident after they started using Cabinet Pricing & Ordering software.
In less than 5 months, Aqua Kitchen and Bath Design Center transformed its customer service, as well as pricing and ordering processes. Although driving revenue is not their ultimate goal, when customer satisfaction improved, sales went up, too. ”Cabinet Pricing & Ordering software saves time, makes us more confident with data, and prevents second guessing”, says James, a designer at Aqua, ”It can get really busy in the showroom, and it’s easy to forget and lose track of stuff. With KitchenDEV, we can now easily track everything.” Victoria, also a designer at Aqua Kitchen and Bath, reports the software helps with sales, too.